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Privacy Policy

Liquid Machines, as a leading company for protecting sensitive information, understands your need to protect the information that you share with us when visiting our Web Site, www.liquidmachines.com. The following is Liquid Machines' privacy policy. It explains how we may gather, track or use information we learn about you through your use of the Liquid Machines Web Site. This privacy policy does not apply to Liquid Machines' products or services.

 

Liquid Machines, Inc. is located at 486 Totten Pond Road, Waltham, Massachusetts, Postal Code 02451, United States. Liquid Machines may update this policy from time to time. If so, Liquid Machines will make the revised policy available through the Web Site. We will not provide you with any separate notice of that fact, so please check back for any updates.

  1. Personal Information

    1. How does Liquid Machines obtain information about me through the Web Site?

      Liquid Machines will not normally obtain any personal information about you through your use of the Liquid Machines Web Site unless you allow us to.

      To obtain certain services or information from you, Liquid Machines may request that you voluntarily provide personal information at various places in this Web Site. Examples include:

      • Filling out a sales information request or contact form;
      • Signing up for the mailing list or newsletter;
      • Registering for a seminar, demo, or other event;
      • Completing a research survey;
      • Participating in online discussions;
      • Registering with support or logging a support request;
      • Registering purchased software or to download software; and
      • Corresponding with us.
      Also, you may decide to participate in on-line discussions through the Web Site. These discussions are normally retained and made available to us and other users of the Web Site. Any personal information you decide to provide in those discussions will generally be available to all.

      We also use cookies to enhance your ability to use our Web Site. If you do not wish us to place cookies on your computer, you will need to set your browser software to reject cookies.

      Finally, though not personal information, you should understand that Liquid Machines may track your domain name, IP address, and browser type when visiting this Web Site.

    2. What personal information do we collect from you?

      Personal information we may obtain about you can include, among other things, your name, employer, e-mail address, postal address, telephone number, and hardware and software configurations.

      We do not ask you to provide any personal financial or health-related information through the Web Site. You should not divulge any personal financial or health-related information in participating in any discussions through our Web Site. We are not responsible if you do.

      In using our Web Site, you may decide whether to proceed with any activity that requests you provide us with personal information. If you do not wish to provide the requested information, however, you may not be able to use all the Web Site or receive a requested service or product.

    3. How do we use the personal information that we collect from you?

      Liquid Machines may use the personal information that we collect from you:

      • To allow you to access and communicate with Liquid Machines services, such as sales or product support;
      • To provide you with information about new or existing products, updates, or upgrades;
      • To contact you with announcements, newsletters, special offers, or invitation to events;
      • To research future product ideas and improvements;
      • To assist us in improving the web site with more relevant content and easier navigation.
      The mediums through which Liquid Machines may contact you include, among other things, e-mail, telephone, or postal mail. If you prefer that Liquid Machines not contact you, let us know using one of the methods described in this policy or with any message we send.

    4. Do we share personal information with others?

      Liquid Machines will not provide personal information to others except as stated in this policy. Liquid Machines may share your personal information with:

      • Select business partners. We may enter into arrangements with third parties to promote certain products or services. This promotion may be done jointly by us and the third party, or, in certain instances that we believe are beneficial to us or our products and services, by a third party alone. If so, we may provide personal information about you to that third party for that third party to use. If you prefer that Liquid Machines not share your personal information with our business partners, let us know using one of the methods described in this policy.
      • Outside contractors providing services to us or on our behalf. We may enter into relationships with third party contractors who provide us with various services or help us provide products and services to you. This may include technical support, marketing, sales, hosting, applications support, product fulfillment or other services. Whenever possible, Liquid Machines requires these contractors to keep any information about you shared with them confidential, and to only use that information on behalf of Liquid Machines. However, Liquid Machines is not responsible for, nor do we have any liability in connection with, the control or use of the information by these contractors.
      • Government requests. Liquid Machines may be required to disclose information about you to government officials, in response to Court orders, or as otherwise necessary to enforce our rights.
      • Successors and Assigns. We may in the future enter into transactions through which Liquid Machines is sold or substantially all the assets pertaining to one of our lines of business are sold. If so, an interest in your personal information may be among the assets sold or transferred, or we may also license information about you in connection with any such transaction.


    5. How can I change my communication preferences?

      Liquid Machines provides a number of ways for you to 'opt-out' of receiving additional information from us or having us share your personal information to our business partners. We may offer you these choices at the time you give us your information. If you are on a Liquid Machines web page that requires personal information but does not offer communication choices, or would like to change your preferences for information that you have previously provided, please contact Liquid Machines using one of the forms of communication at the bottom of this policy. If you do not wish to continue receiving Liquid Machines e-mail newsletters or announcements, you can opt-out of receiving these communications by replying to the unsubscribe address in the email.

    6. How do you change your personal information?

      If you believe that Liquid Machines does not have your current personal information, you can update it via one of the forms of communication at the bottom of this policy.

    7. How do we secure your personal information?

      Liquid Machines has taken reasonable security measures, consistent with standard industry practices, to protect your personal information. These measures include technical and procedural steps to protect your data from unauthorized access or disclosure. While some areas of our Web Site, such as the Request for Information page or the Customer Resource Center, use a secure means of communication, other areas, such as the message board or email links, are not secure, and you should not consider them a secure medium for communicating information. Liquid Machines in part relies on third-party hosted applications providers for maintaining personal information, and cannot be responsible or liable for their security practices.

  2. Cookies

    Liquid Machines' Web Site may utilize cookies, unique text files sent by the Web Site to your browser and placed on your computers hard drive. These cookies enable us to tailor the information presented to you based on your browsing preferences, such as remembering who you are for product support or personalizing pages. If you do not want Liquid Machines to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use this Web Site.

  3. Web Site Traffic

    Liquid Machines may track your domain name, IP address, and browser type when visiting this Web Site. We use this information to track aggregate traffic patterns throughout this Web Site. We will not correlate this information with any of your personal information.

  4. Links to Other Web Sites and Third Parties

    Liquid Machines' Web Site contains links to the web sites of others with whom we may have a relationship. Liquid Machines has not reviewed or endorsed any of those web sites, and is not responsible or liable for any content, advertising, products, or other materials available on, from or through any such web site. When you visit these web sites, you should read the privacy statements, since their handling of personal and other information will not be covered by Liquid Machines' privacy policy.

  5. Contact

    If you have any questions or comments, please contact info@liquidmachines.com. If you would like to change your communication preferences, or stop receiving communications from Liquid Machines, please use one of the options below:
    Email: remove@liquidmachines.com
    Postal Mail: Liquid Machines, Inc., 486 Totten Pond Rd, Waltham, MA 02421
    Phone: (781) 693-3600

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